You can permanently delete your Emaan account and its associated data at any time. This page explains how to do it and what happens to your data.
Option 1 — Delete from within the app (fastest)
- Open the Emaan app on your phone.
- Go to Settings (the gear icon on the home screen).
- Scroll to the bottom and tap Delete Account.
- Confirm when prompted. Your account and data are then permanently removed.
Deletion is immediate and cannot be undone, so please make sure you want to proceed.
Option 2 — Request deletion by email
If you can no longer access the app (for example, you have uninstalled it), email us from the address associated with your account and we will delete it for you:
What gets deleted
Deleting your account removes your personal information from our active systems, including:
- Your account and sign-in details (email, and name if provided).
- Your prayer history and tracking, tasbeeh (dhikr) counts, and Quran reading progress and bookmarks.
- Saved duas, memorization (Hifz) progress, and other in-app activity.
- Your rewards (Emaan coins), streaks, achievements, and leaderboard entries.
What may be retained, and for how long
After deletion we remove or de-identify your personal data. We may retain a limited amount of information only where necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, or enforce our agreements, and only for as long as required. Records of purchases and subscriptions are held by the Apple App Store and Google Play under their own policies and are not controlled by us. Standard backups are cycled out on a rolling basis.
Subscriptions
Deleting your account does not automatically cancel an Emaan Pro subscription. To stop future charges, cancel the subscription in your Apple App Store or Google Play account settings before or after deleting your account.
Questions
If you have any questions about deleting your account or your data, contact us:
Emaan Central
Email: support@emaancentral.com
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